If you haven’t received your deposit by your state’s legal deadline, we’ll automatically send your landlord a formal demand letter and work to recover your refund.
Three steps—no account required.
Tell us about your rental and add before and after photos. The more detail you provide, the higher the success.
If your refund isn’t received by the legal deadline, we send a formal demand letter to your landlord.
We keep you updated and follow up with the landlord to get you a refund.
Three quick reviews.
Yes — if we can’t get you a full security deposit refund, we’ll refund you.
Anytime — especially if you might forget later. Because we have your move-out date, we manage the timing and send the letter at the right moment; just make sure you sign up on or before your move-out date.
After your move-out date, we wait the legally required period for your landlord to return the deposit. If it hasn’t arrived by then, we send a formal demand letter; in most cases, refunds arrive within a few days after that.
We support cases for customers who submit their information on their move-out day or any time before. That window lets our team gather your details, line up deadlines, and get the process rolling so we can act at the right legal moment. Starting after move-out doesn’t give enough runway and lowers success—so we don’t take those cases.